Legal

Privacy Policy

Effective Date: January 6, 2026  ·  Last Updated: January 6, 2026

Fit Signature™ ("Company," "we," "our," or "us") operates a technology platform. This Privacy Policy describes how we collect, use, store, and protect information when you use the Fit Signature™ website, mobile application, and related services (collectively, the "Services").

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1.

Information We Collect

We collect information that you provide directly, information collected automatically through the Services, and information derived from analysis performed by our software.

Personal Information

Personal information may include:

  • Name
  • Email address
  • Account login credentials
  • Device identifiers
  • Customer support communications

Foot Measurement and Morphology Data

Fit Signature collects certain foot measurement data and anatomical characteristics when you perform a scan using the application. This may include:

  • Foot length and width measurements
  • Toe structure and hierarchy
  • Arch characteristics
  • Foot shape geometry
  • Derived fit profile information

This information is used solely to generate personalized footwear fit profiles and compatibility insights.

We do not collect medical diagnoses or medical records.

Images

The Services may process images submitted by users for the purpose of:

  • Foot scanning
  • Footwear structure analysis
  • Compatibility evaluation

Images are processed by our systems and may be stored to improve system performance and accuracy.

Usage Data

We automatically collect certain information when you use the Services, including:

  • Device type
  • Operating system
  • App usage events
  • Feature usage
  • Scan activity
  • Compatibility queries
  • Session activity

This information helps us improve the platform and analyze product performance.

2.

How We Use Information

We use the information we collect to:

  • Generate Fit Signature™ profiles
  • Analyze foot morphology data
  • Evaluate compatibility between user foot structure and footwear design
  • Provide personalized footwear fit insights
  • Operate and maintain the Services
  • Improve system accuracy and performance
  • Develop new features
  • Monitor usage patterns and system health
  • Provide customer support

We may also use anonymized or aggregated data to improve the platform and develop footwear fit analytics.

3.

Your Fit Signature™ Profile

The platform generates a Fit Signature™ profile associated with a user's foot scan.

This profile allows users to share compatibility information with authorized third parties such as retailers or footwear brands.

Users control when and how their Fit Signature™ profile is shared.

4.

Sharing of Information

We do not sell personal information.

We may share information with:

Service Providers

Third-party service providers who support our infrastructure, including:

  • Cloud hosting providers
  • Analytics providers
  • Data storage services
  • Authentication services

These providers may process data only as necessary to perform services on our behalf.

Retail or Brand Partners

If a user chooses to share their Fit Signature™ profile with a retailer or brand, limited compatibility information may be made available to assist in evaluating footwear fit.

Legal Requirements

We may disclose information if required to do so by law or in response to valid legal requests.

5.

Data Storage and Security

We implement reasonable technical and organizational safeguards to protect user information.

Data may be stored using secure cloud infrastructure including:

  • Encrypted storage systems
  • Secure authentication services
  • Access-controlled databases

However, no system can guarantee absolute security.

6.

Data Retention

We retain information only as long as necessary to provide the Services and operate the platform.

Users may request deletion of their account and associated data at any time.

Certain data may be retained for legitimate business or legal purposes.

7.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Request limitations on processing

To exercise these rights, please contact us using the information below.

8.

Children's Privacy

The Services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that information has been collected from a child under 13 without parental consent, we will delete it.

9.

Third-Party Services

The Services may integrate with third-party platforms or services.

We are not responsible for the privacy practices of those third parties.

Users should review the privacy policies of those services separately.

10.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page with a revised effective date.

Continued use of the Services after changes are posted constitutes acceptance of the updated policy.

11.

Contact Information

If you have questions about this Privacy Policy or our data practices, you may contact us at:

Fit Signature™

711 W 40th Street, Suite 153-202

Baltimore, MD 21211

Email: [email protected]

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